When placing your order from Indigo Lune you may be subject to customs charges depending on your location.
Listed below are the customs charges thresholds for several countries:
UK - No customs charges
EU - Since leaving the EU customs union, parcels from the UK to the EU may be subject to import VAT.
However we are currently looking for a way to automatically cover these costs within the coming weeks.
In the meantime we are able to reimburse these charges. If you receive an invoice for any VAT/customs charges you can send it over to us along with proof of payment and we can refund you the amount charged.
Norway - Orders above 350 NOK
Switzerland - Orders above 100 CHF
USA - Orders above $800 USD
Australia - Orders above $1000 AUD
Canada - Orders above $20 CAD
Rest of World - Please check with your local customs authority for more information.
For more information regarding the charges imposed over these thresholds please check with your local customs authority.
Please note we are not in control of any customs duties or taxes levied by your country and we are unable to cover any imposed costs. If you refuse to pay any customs charges your order will be returned to us and we will arrange a refund.