FREE DELIVERY WORLDWIDE ON ORDERS £55+

Returns & Exchanges

It is important to us at Indigo Lune that every customer is satisfied with their order, so if you change your mind about a purchase you may send it back to us in exchange for a full refund. Outlined below is our returns and exchanges policy:

  • You can return any item for a refund within 14 days of receiving your order
  • Return postage is the responsibility of the buyer
  • All products must be returned unworn and undamaged in the original packaging - if not your return will be refused and sent back to you
  • We will refund you the price you bought the item at - that includes sale items
  • You can exchange an item for another item of the same price or less. If you want to exchange your item for a cheaper item we will refund you the difference.

 

Faulty Goods

All of our orders are carefully inspected before being securely packaged and sent off to our customers. However in the unlikely event of your goods being faulty upon arrival you will be permitted to return your order for a full refund within 30 from the day of delivery. 

 

Return / Exchange An Item

To create a return / exchange request please use the form below: