It is important to us at Indigo Lune that every customer is satisfied with their order, so whether your new ring doesn’t fit or you just changed your mind about a purchase you can send it back to us in exchange for a full refund.

 

Outlined below is our returns & exchanges policy:

 

  • We offer free UK & EU returns. Click here to make a return.
  • You can return any item for a refund/exchange within 30 days from your order's dispatch.
  • We will refund the price you paid for your item, back to your original payment method (we do not refund your shipping charge or gift wrapping charge).
  • All products must be returned undamaged with no signs of wear in the original packaging - if not your return will be refused and sent back to you.
  • You can exchange an item for another item of the same price or less. If you want to exchange your item for a cheaper item we will refund you the difference.


We plan on adding support for free returns for the US, Australia, Canada and many more countries in the near future!

However in the meantime if you’re outside the UK & EU and wish to return your order, please contact us with your order number and we will help you through this process.