Your satisfaction is our priority! Whether your new ring doesn’t fit or you’ve simply changed your mind, we make returns and exchanges easy.

Our Returns & Exchanges Policy

• Free Returns for UK, US, EU, & AU Customers: Use our returns portal to start your return.
• 30-Day Return Period: Return any item within 30 days of your order's dispatch for a refund or exchange.
• Refunds: We’ll refund the price of your item to your original payment method. Please note, shipping and gift-wrapping charges are non-refundable.
• Condition of Items: All items must be returned unworn, undamaged, and in their original packaging. Returns that do not meet these conditions will be refused and sent back to you.
• Exchanges: You can exchange your item for another of the same price or less. If the new item is cheaper, we’ll refund the difference.
• Promotional Items:
  • If returning all items from a “3 for 2" or "2 for 1" offer, a full refund will be issued.
  • If keeping the promotional (free) item and returning the paid items, the refund will be the amount paid minus the retail value of the free item.
  • If only the promotional (free) item is returned, no refund or store credit will be issued.

For International Customers

For now, if you’re outside the UK, US, EU, & AU and wish to return your order, please contact us with your order number. We’ll guide you through the process and provide support for your return.